Enabling Australian Businesses
to Thrive with Exceptional Virtual Assistants from the Philippines
Reliable Virtual Assistant Solutions for Australian Businesses
Empower your Australian business with skilled virtual assistants from the Philippines. Our dedicated VAs offer cost-effective support across administrative, marketing, and operational tasks, helping streamline your workload and boost efficiency. Ready to elevate your productivity?
-
Elite Top 1% Candidates
-
Expert Staff Placement Since 2013
-
Up to 80% Savings on Australian Salaries
-
Headquartered in Australia
-
Comprehensive Recruitment, HR & Payroll Services
-
Zero Recruitment Fees
-
We Manage Recruitment, HR & Payroll
-
Staff Aligned With Your Time Zone
-
National-Level Background Checks
-
Skilled Recruitment Specialists in the Philippines
PAUL GROUP VIRTUAL.
Pioneering Virtual Solutions
Paul Group Virtual is the latest innovative arm of Paul Group, a leading recruitment and workforce solutions provider with a strong legacy in Australia. With over 12 years of experience, Paul Group has built a solid reputation for delivering exceptional recruitment services across diverse industries. Our expertise in sourcing, vetting, and matching top talent with the right organisations has made us one of the most trusted names in recruitment.
Recognising the evolving demands of modern businesses, we launched Paul Group Virtual to meet the growing need for flexible, cost-efficient, and high-quality administrative and operational support. By leveraging our deep recruitment expertise, we provide businesses with access to a highly skilled network of virtual assistants who deliver consistent, reliable, and remote support, helping companies scale efficiently and focus on what matters most.
“Experience the blend of innovation and tradition that only Paul Group can offer. Our Virtual Assistants are not just an addition to your team; they are the catalyst propelling your business to new heights..”
Jacqui Paul
- Jacqui Paul, Managing Director
Top-Tier Filipino Virtual Assistants
Industries
Paul Group Virtual partners with diverse industries, providing tailored recruitment solutions to meet sector-specific needs. From professional services and technology to sales, marketing, and administrative support, we connect top talent with businesses seeking skilled professionals to drive success.
Real Estate
IT & Tech
Construction
E-Commerce
Marketing
Hospitality
Retail
Consulting
Education
Travel and Tourism
Entertainment
Automotive
Insurance
Property Management
Teleco
Government
Aviation
Pharmaceuticals
Environmental Services
Nonprofit
Manufacturing
Food and Beverage
Fashion and Apparel
Media and Broadcasting
Energy & Utilities
Customised Virtual Assistant Services
for Australian Businesses
Expert Filipino Virtual Assistants for Australian Businesses - our highly skilled virtual assistants from the Philippines provide reliable, cost-effective support across industries like real estate, e-commerce, marketing, and more. Get tailored assistance designed to meet your unique business needs and enhance productivity. Elevate your operations today with dedicated Filipino virtual professionals!
Paul Group Virtual partners with diverse industries, providing tailored recruitment solutions to meet sector-specific needs. From professional services and technology to sales, marketing, and administrative support, we connect top talent with businesses seeking skilled professionals to drive success.
Our Process
Our Simple and Efficient Process for Hiring Top
Filipino Virtual Assistants
Initial Consultation
Custom Proposal
VA Matching
Onboarding
We discuss your business needs and determine the virtual assistant skills required.
Based on the consultation, we provide a customised solution that meets your objectives and budget.
We select the best-fit virtual assistants from our pool of professionals, ensuring they meet your specific requirements.
We handle the VA onboarding process, setting up communication channels and ensuring all tools and tasks are properly aligned.
Maintain Oversight with Real-Time Tracking for Your Filipino Virtual Team
Our expert virtual assistants enhance productivity for your Australian business. With our proprietary online time tracker, you gain complete visibility and accountability, ensuring your virtual team stays focused and delivers results.
Daily Activity Monitoring & Reports
-
Stay informed with detailed daily reports, including:
-
Real-time screenshots every 10 minutes to verify productivity
-
Logged work hours with a breakdown of active, productive time
-
Clear summaries of daily tasks and accomplishments
-
Maximise Productivity & Get the Most from Your Investment
-
Only pay for verified, productive hours.
-
Our time-tracking system ensures that every minute contributes to your business growth.
Ready to Streamline Your Operations?
Book a free consultation to see how our time-tracking system supports seamless collaboration and drives your business forward.
Packages
Paul Group Virtual Assistant Agency: One-Time Service Package
Ultimate Business Boost Package
Our Ultimate Business Boost Package is designed to provide a comprehensive set of virtual assistant services that help businesses streamline their operations, improve efficiency, and enhance client experiences. This package is ideal for small to medium-sized businesses that want to optimise key areas of their workflow with the help of professional virtual assistants.
Startup Success Package
The Startup Success Package is designed specifically for startups needing comprehensive business support across multiple areas. It’s tailored to help entrepreneurs focus on growth and strategy while we take care of the administrative, marketing, and operational details. This package offers flexible support to cover essential startup functions and maximise efficiency with limited resources.
Other Packages
Administrative Power Package
Small to Medium Businesses Seeking Operational Efficiency
Customer Engagement Package
Businesses Focused on Enhancing Customer Satisfaction
Lead Generation &
Sales Support Package
Businesses Focused on Sales Growth
Real Estate Essentials Package
Real Estate Agents & Brokers
Social Media Growth Package
Businesses Seeking to Enhance Their Online Presence
Legal Support Package
Small Law Firms & Legal Professionals
Healthcare Efficiency Package
Healthcare Providers Focused on Patient & Operational Management
Digital Marketing Launch
For Businesses Launching Marketing Campaigns
Bookkeeping & Finance Package
For Businesses Needing Financial Management & Reporting
E-Commerce Powerhouse Package
For E-Commerce Businesses Needing Operational Support
130
Over 130 successful placements annually
98%
98% candidate retention after one year
12
Over 12 years of recruitment expertise
228,000
Extensive database of candidates.
98%
98% client satisfaction rate.
332
New candidates on our records annually
At Paul Group, we deliver tailored recruitment solutions to meet the unique needs of our clients. Whether you need top-tier talent or are seeking a career opportunity, Paul Group is committed to exceptional service and support.
Our Partners
We're proud of our results..
Case Study 1
Real Estate Agency Cuts Admin Costs by 60% with VA Support
Client: Mid-Sized Real Estate Agency, QLD
Challenge
-
The agency’s admin team was overloaded with data entry, property listings, and client communication, leading to delays and inefficiencies.
Solution
-
A Real Estate Virtual Assistant was assigned to manage property listings, database updates, and buyer inquiries.
Outcome
-
Admin costs reduced by 60%, saving over $50,000 per year
-
Faster property listing uploads, ensuring new listings went live within 24 hours
-
Improved client engagement, with inquiries responded to 70% faster.
Case Study 2
Independent Property Manager Scales Portfolio by 40%
Client: Solo Property Manager, VIC
Challenge
-
The client struggled to grow their portfolio due to being bogged down with rent roll admin, maintenance coordination, and lease agreements.
Solution
-
A Remote Property Management Assistant was hired to handle lease agreements, inspections scheduling, and tenant communications.
Outcome
-
Portfolio grew by 40% within 6 months due to improved efficiency
-
Tenant communication response time improved by 80%
-
Saved 20+ hours per week, allowing the property manager to onboard more clients
Case Study 3
Sales Agent Closes More Deals with CRM & Lead Nurturing VA
Client: High-Performing Real Estate Sales Agent, NSW
Challenge
-
The agent was losing potential buyers and sellers due to inconsistent follow-ups and lack of CRM organization.
Solution
-
A Real Estate VA was assigned to manage CRM updates, lead tracking, and follow-up emails/messages.
Outcome
-
30% more leads converted into appraisals and listings
-
Agent saved 15+ hours per week, focusing on prospecting and closing deals
-
Improved client retention and referrals, increasing repeat business
Case Study 4
Buyers Agency Doubles Client Capacity with VA Support
Client: Boutique Buyers Agency, QLD
Challenge
-
The agency was struggling with market research, property reports, and managing buyer inquiries, limiting how many clients they could serve.
Solution
-
A Real Estate Research VA was hired to compile suburb reports, analyze market trends, and coordinate property viewings.
Outcome
-
Client capacity doubled, allowing the agency to serve more buyers
-
Suburb reports and property research completed 50% faster
-
Agency saved over $80,000 per year, reducing the need for additional in-house staff
Case Study 5
E-Commerce Business Doubles Productivity with VA Support
Client: Online Retailer, Australia-wide
Challenge
-
The business owner was overwhelmed with customer inquiries, social media management, and order processing.
Solution
-
A Customer Service & Social Media VA handled email support, live chat, and content scheduling.
Outcome
-
Customer response time improved by 75%, increasing customer satisfaction
-
Online engagement grew by 30%, leading to more sales
-
Owner freed up 20 hours per week, focusing on scaling the business.
Case Study 6
Recruitment Firm Increases Placements with VA Support
Client: Boutique Recruitment Agency, NSW
Challenge
-
The agency was losing leads due to delayed follow-ups, unorganized candidate pipelines, and too much time spent on admin-heavy tasks.
Solution
-
A Recruitment Virtual Assistant was onboarded to manage LinkedIn outreach, job postings, and interview scheduling.
Outcome
-
20% increase in successful candidate placements within the first 3 months
-
Reduced time-to-fill roles from 45 days to 30 days
-
Freed up 15 hours per week for recruiters to focus on client relationships
Case Study 7
Scaling a Property Management Business with a VA
Client: Mid-sized Property Management Agency, QLD
Challenge
-
The agency was struggling with admin overload—lease renewals, arrears follow-ups, and maintenance coordination. The director was drowning in daily tasks instead of focusing on growth.
Solution
-
Paul Group Virtual provided a dedicated Property Management Virtual Assistant from the Philippines to handle lease renewals, tenant inquiries, and CRM updates.
Outcome
-
40% reduction in admin workload, allowing the director to focus on acquiring new managements
-
Response time to tenant inquiries improved by 60%, boosting customer satisfaction
-
Saved over $50,000 annually compared to hiring an in-house administrator
Wondering how a VA can support your business?
Book your 15min Discovery Call to find out More
Book an appointment with one of our expert consultants today and take the first step toward finding the perfect virtual assistant for your business. During your consultation, we’ll discuss your requirements, workflow, and goals to ensure a seamless fit. Let us handle the hiring and training, so you can focus on what matters most—growing your business.